Diving Deep into IT Mishaps and Lessons

The Incident Log is the companion blog to IT Horror Stories with Jack Smith, where real-world IT incidents get a little more room to breathe.

Hosted by Jack Smith, an IT veteran with more than 25 years in the field, IT Horror Stories explores the migrations that failed, networks that disappeared, deployments that went sideways, Shadow IT surprises, questionable workarounds, and projects that somehow survived against all odds.

The stories are based on real experiences and anonymized where needed. The point isn’t to blame the people caught in the middle. We look at what happened, how people dealt with it, and what the rest of us can learn from the resulting chaos.

Here on The Incident Log, we go beyond the microphone with additional technical context, stories behind the episodes, Jack’s occasional rants, and other observations from the strange world of IT.

Because technology changes. The horror stories don’t.

The Incident Log is part of IT Horror Stories with Jack Smith. See our Legal & Privacy information.